Effective Date: February 11, 2026
At Atieno Studios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
Automatically Collected Information:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send promotional emails and updates (with your consent)
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment processors (M-Pesa, PayPal, banks) to complete transactions
- Shipping companies to deliver your orders
- Service providers who assist us in operating our website
- Law enforcement or regulatory authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at support@atienostudio.com or call 0718582309.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Atieno Studios
4330 Westlands, Nairobi
Woodvale Lane
Phone: 0718582309
Email: support@atienostudio.com